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Vancouver Cyclery Bicycle Shop
Vancouver Cyclery Details
Vancouver Cyclery in Vancouver, Washington has a great selection of road and mountain bikes, helmets, lights, bike bags, bicycle parts, and bike repair services. Contact information for Vancouver Cyclery bicycle shop is provided below.
Vancouver Cyclery
616 Ne 81St St Ste F
Vancouver, WA
98665-8136
360-574-5717
Overall Rating
3.5 star average, based on 9 reviews
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Nearby Bicycle Shops
- Custom Bicycles (2.1 miles away)
- Dick'S Bicycle Center (4.8 miles away)
- Rei Inc.- Bicycle Dept (4.9 miles away)
- Schroeder'S Schwinn (5.8 miles away)
- Weir'S Cycle & Hobby Shop (7.4 miles away)
Review This Bicycle Shop
Rating & Reviews
Product Selection
Service and Repair
Customer Service
Price
Recently took my mountain bike in for a tune up. I was quoted $60 for the tune. When I went to pick up the bike, they had an additional $15 charge for a spoke. The spoke didn't match and they didn't even ask if I wanted it. The guy who helped me was really rude and said that he could take it out. I noticed the spoke didn't even match, so I asked him to - he then told me I'd have to leave the bike again. Nice shop if you don't mind stuck up workers - I guess this is what I get for having someone else work on my bike.
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Vancouver Cyclery is a class act and I wouldn't hesitate to give them my business... I put in a special order for a Specialized Rockhopper a couple weeks ago, was told it would be about a week and I'd be set to pick it up. (This was a Thursday evening) I received a call on Tuesday afternoon that the bike was ready and I could pick it up whenever. (fast for a special order aye?) On the first ride the indicator on the shifter fell off, an issue with the shifter that SRAM took care of immediately by shipping new shifters to the shop. (not just replacement indicator windows) Went in to get them changed (after being told I could pick it up the next day) and the guys threw them on for me while I was waiting. Fast forward to the first sunny day since I got the bike home (about 2 weeks) on the fist ride I picked up a sliver of glass or something and lost my back tire... bummer right? I had my Mrs. ride up ahead and she caught the owner before he left, and bought me a tube. Being anxious to test out the bike after all the rain, I took off without my frame pump. The owner stuck around until I walked the bike there (about 2 miles) and even changed the tube for me at no charge. (other than the tube itself of course). So as I sit here tired out from a long walk that took me 4x longer than to ride it, I'm just glad these guys take such good care of their customers... all the little things add up, thanks guys.
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I just wanted to post a positve comment on my experience with Vancouver Cyclery on highway 99 in Hazel Dell, Vancouver. Last week my girlfriends son broke 1 of his pedals on his bicycle we bought him for his birthday. After 1 hour of struggling to try and remove the broken item I came to the realization that I did not have the appropriate tool and the patience to complete the repair. I took the bike in today, wednesday about 10am for help. The staff member stopped what he was doing and within 3 minutes had the new pedal I brought with me replaced and ready to go. I asked the gentleman " what do I owe you? " Nothing, he replied. I was floored! In a world of scams, greed, and self serving behaviors, I have to praise such unselfish acts such as the one I witnessed by the staff. I will tell as many people about this as I can and would recommend these guys to everyone! The world still has good people. Thanks so much. Steve.
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Service and Repair
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Lots of bikes but the prices were high and the employee I dealt with was condescending, rude and not at all helpful.
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My husband and I bought two new Trek bikes from Vancouver Cyclery after shopping around for quality and pricing. We looked at various brands of hybrid bikes from department stores and other cycle shops. We even looked at used bikes. During our shopping, we stopped at Vancouver Cyclery 4-5 times to look at their hybrids. The staff there are very friendly and laid back. We felt no pressure. They answered all of our questions, offered multiple test rides, and gave us information on where to have our rack hitch installed for the car. After shopping around, we determined that for quality, pricing, and customer service Vancouver Cyclery is a good value. The owner, Bob, paid the sales tax not only for the bikes, but for the extra rack, helmets, and other items we purchased. Also included, is 1 year of maintenance on the bike, at no extra cost. We couldn't be happier with our purchase, or the friendly customer service at Vancouver Cyclery.
Product Selection
Service and Repair
Customer Service
Price
Service and Repair
Customer Service
Price
Recently took my mountain bike in for a tune up. I was quoted $60 for the tune. When I went to pick up the bike, they had an additional $15 charge for a spoke. The spoke didn't match and they didn't even ask if I wanted it. The guy who helped me was really rude and said that he could take it out. I noticed the spoke didn't even match, so I asked him to - he then told me I'd have to leave the bike again. Nice shop if you don't mind stuck up workers - I guess this is what I get for having someone else work on my bike.
Product Selection
Service and Repair
Customer Service
Price
Vancouver Cyclery is a class act and I wouldn't hesitate to give them my business... I put in a special order for a Specialized Rockhopper a couple weeks ago, was told it would be about a week and I'd be set to pick it up. (This was a Thursday evening) I received a call on Tuesday afternoon that the bike was ready and I could pick it up whenever. (fast for a special order aye?) On the first ride the indicator on the shifter fell off, an issue with the shifter that SRAM took care of immediately by shipping new shifters to the shop. (not just replacement indicator windows) Went in to get them changed (after being told I could pick it up the next day) and the guys threw them on for me while I was waiting. Fast forward to the first sunny day since I got the bike home (about 2 weeks) on the fist ride I picked up a sliver of glass or something and lost my back tire... bummer right? I had my Mrs. ride up ahead and she caught the owner before he left, and bought me a tube. Being anxious to test out the bike after all the rain, I took off without my frame pump. The owner stuck around until I walked the bike there (about 2 miles) and even changed the tube for me at no charge. (other than the tube itself of course). So as I sit here tired out from a long walk that took me 4x longer than to ride it, I'm just glad these guys take such good care of their customers... all the little things add up, thanks guys.
Product Selection
Service and Repair
Customer Service
Price
Product Selection
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Customer Service
Price
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Service and Repair
Customer Service
Price
Product Selection
Service and Repair
Customer Service
Price
Product Selection
Service and Repair
Customer Service
Price
I just wanted to post a positve comment on my experience with Vancouver Cyclery on highway 99 in Hazel Dell, Vancouver. Last week my girlfriends son broke 1 of his pedals on his bicycle we bought him for his birthday. After 1 hour of struggling to try and remove the broken item I came to the realization that I did not have the appropriate tool and the patience to complete the repair. I took the bike in today, wednesday about 10am for help. The staff member stopped what he was doing and within 3 minutes had the new pedal I brought with me replaced and ready to go. I asked the gentleman " what do I owe you? " Nothing, he replied. I was floored! In a world of scams, greed, and self serving behaviors, I have to praise such unselfish acts such as the one I witnessed by the staff. I will tell as many people about this as I can and would recommend these guys to everyone! The world still has good people. Thanks so much. Steve.
Product Selection
Service and Repair
Customer Service
Price
Lots of bikes but the prices were high and the employee I dealt with was condescending, rude and not at all helpful.
Product Selection
Service and Repair
Customer Service
Price
My husband and I bought two new Trek bikes from Vancouver Cyclery after shopping around for quality and pricing. We looked at various brands of hybrid bikes from department stores and other cycle shops. We even looked at used bikes. During our shopping, we stopped at Vancouver Cyclery 4-5 times to look at their hybrids. The staff there are very friendly and laid back. We felt no pressure. They answered all of our questions, offered multiple test rides, and gave us information on where to have our rack hitch installed for the car. After shopping around, we determined that for quality, pricing, and customer service Vancouver Cyclery is a good value. The owner, Bob, paid the sales tax not only for the bikes, but for the extra rack, helmets, and other items we purchased. Also included, is 1 year of maintenance on the bike, at no extra cost. We couldn't be happier with our purchase, or the friendly customer service at Vancouver Cyclery.
Product Selection
Service and Repair
Customer Service
Price
